Home Hero / HERE TO HELP
Support
Contact Home Hero support for help with purchases, accounts, Health and training.
Get in touch.
Fill in the form to prepare an email to Luca Corsilli. Your email app will open: review the message and press Send.
Do not include passwords, payment details or health information.
Alternatively: luca.corsilli@gmail.com
Before you write
Include your app version, iOS version, device model and the steps that led to the problem. If you send a screenshot by email, hide personal information. Never send passwords, payment-card details or Health exports.
Restore or manage Pro
In Profile, open Home Hero Pro and choose Restore purchases using the same App Store account used for the purchase. To change or cancel renewal, use Apple’s subscription settings through the link below. Deleting the app or your Home Hero account does not cancel a subscription.
Account and sync
Open Profile, then Account to enable or disable sync, retry a failed sync, or delete your account. Deletion needs a connection and recent sign-in. Sync transfers preferences and activity-day summaries, not your detailed plan; a new device requires a new baseline assessment.
Apple Health
Open Profile, then Apple Health to review available signals and permissions. You can change permissions in Apple Health or iOS settings. Missing readings do not block your workout. The web preview cannot read Health data.
Training and progress
A day counts when you record actual activity, including partial sessions with completed work. Multiple sessions count once per day. If a session is interrupted, reopen the app and resume it when available. You can finish a partial session and leave feedback.